We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

Freshdesk has a predefined gallery of templates available, that you could readily apply on your account to customise your Support Portal. These CSS templates are called Freshthemes. You could find them listed under the Freshthemes Gallery.

The option to include Freshtheme is available only from the Estate Plan onwards in Freshdesk.