We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

There is no direct option to reset the data in the reports as such. You could go ahead and delete all the tickets in the system so that none of the previous data will reflect in the reports.