We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

The Agent performance report is something that can be viewed only in a tabular format and not Graphically. This can be exported as a CSV file from Reports--> Agent performance Report. This would be available for all Supervisor and Admin roles in the account.