Product updates and announcements : Freshdesk

Product updates and announcements

Get to know the latest about Freshdesk - features, beta invites and a lot more! Hit "Follow" to get updates on the latest announcements.

Canned Forms - Feedback forum

Posted by Aravind S, over 1 year ago , Last Reply by Richard Starr, about 1 month ago , 5 votes
Introducing 'Undo Send' - Now available on demand!

Posted by Aravind S, over 1 year ago , Last Reply by Helpdesk, 2 months ago , 22 votes
New and improved automations in Freshdesk

Posted by Sumana S, 5 months ago , Last Reply by Nicolas MOLLET, 2 months ago , 12 votes
Automate every step of the way with the new enhancement on time triggers

Posted by Durga Sundaram, 2 months ago , Last Reply by Liz Aitken, 2 months ago , 1 vote
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Introducing Proactive Support - Email Outreach

Posted by Pranav V, 8 months ago , Last Reply by David.infinger, 2 months ago , 2 votes
Collaborate with full context using Freshconnect!

Posted by Aravind S, over 1 year ago , Last Reply by Dhivya Sriram, 3 months ago , 5 votes
Just in - Sort conversations in tickets :)

Posted by Aravind S, 9 months ago , Last Reply by Alexander.wagner, 4 months ago , 4 votes
Announcing Freshworks + Whatsapp Integration

Posted by Aravind S, 11 months ago , Last Reply by Antony Pain, 6 months ago , 1 vote
Bring your field technicians to Freshdesk

Posted by Aparna Chugh, 11 months ago , Last Reply by Patrick Scheiflinger, 6 months ago , 5 votes
The all new Freshdesk mobile app - Up for grabs now!

Posted by Aravind S, over 1 year ago , Last Reply by Milan Drobný, 7 months ago , 14 votes
Changes to Archived tickets in Freshdesk!

Posted by Aravind S, over 1 year ago , Last Reply by Mindrey, 8 months ago
Your ticketing experience just got 'refreshed'!

Posted by Aravind S, 10 months ago , Last Reply by Chris Barker, 9 months ago , 13 votes
Looking for a way to group your customers in Freshdesk? Say "Hello" to Customer Segments!

Posted by Aravind S, over 1 year ago , Last Reply by Fernando Arbach, 11 months ago , 7 votes
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Important: Migrating your account to Freshdesk Mint

Posted by Gireesh Subramaniam, about 1 year ago , Last Reply by George Smith, 11 months ago , 5 votes
Do you use the canned responses to collect information from the users? You should read this!

Posted by Aravind S, over 1 year ago , Last Reply by Aravind S, 11 months ago , 12 votes

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