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Voices of Support - Let's talk Customer Support!

Need guidance in setting up your Support/Customer Success teams? Want help in choosing the right metrics and tools to track your team's performance? Join thousands of support experts and discuss anything & everything related to Customer Support

Showcase your email followup template here!

Posted by Aravind Sundararajan, almost 2 years ago
How do you measure the quality of your Support team?

Posted by Aravind Sundararajan, almost 2 years ago , 1 vote
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SSO for Contacts

Posted by Silver Fang, 8 months ago , Last Reply by Silver Fang about 1 month ago , 7 votes
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Answering a ticket from wrong email Adress

Posted by Lucas Ferreira, about 1 month ago
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Change URL

Posted by Leon Kalig, about 1 month ago
N

Emails sent from Freshdesk server go on the SPAM Folder

Posted by Nicola Primieri, 12 months ago , Last Reply by Marco Guglielmoni 2 months ago , 1 vote
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Scheduled maintenance is under progress

Posted by Tamil Mathi, 4 months ago
D

Change URL

Posted by Declan Keville, 11 months ago , 3 votes
A

Answered

Hide Date on Articles

Posted by Anja Arnhold, about 1 year ago , Last Reply by Antony Pain 12 months ago
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AGAIN! POOR customer service by freshdesk

Posted by CS Administrator, about 1 year ago
P

Recover Lost data created in Free trial period

Posted by Prenit Wankhede, about 1 year ago , 1 vote
A

how to set a custom view as my default view

Posted by Anoop Alumkara, over 1 year ago
B

Celebrate Customer Support That DOESN'T RESPOND to Tickets

Posted by Bbyers, over 1 year ago
Customer Service week is here - Let's celebrate!

Posted by Aravind Sundararajan, almost 2 years ago , Last Reply by Mark almost 2 years ago

Voices of Support - Let's talk Customer Support!

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