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Voices of Support - Let's talk Customer Support!

Need guidance in setting up your Support/Customer Success teams? Want help in choosing the right metrics and tools to track your team's performance? Join thousands of support experts and discuss anything & everything related to Customer Support

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Posted by Aravind Sundararajan, about 2 years ago
How do you measure the quality of your Support team?

Posted by Aravind Sundararajan, about 2 years ago , 1 vote
S

How Freshdesk maintains good customer relations.

Posted by Sad Panda Support, 12 days ago
A

how can i update freshdesk

Posted by Adina Voßkämper, 19 days ago
T

Remind agent to tell a customer they need to upgrade?

Posted by Tom Jentree, about 1 month ago
S

SSO for Contacts

Posted by Silver Fang, 11 months ago , Last Reply by Silver Fang 3 months ago , 8 votes
L

Answering a ticket from wrong email Adress

Posted by Lucas Ferreira, 4 months ago
L

Change URL

Posted by Leon Kalig, 4 months ago
N

Emails sent from Freshdesk server go on the SPAM Folder

Posted by Nicola Primieri, about 1 year ago , Last Reply by Marco Guglielmoni 5 months ago , 1 vote
T

Scheduled maintenance is under progress

Posted by Tamil Mathi, 6 months ago
D

Change URL

Posted by Declan Keville, about 1 year ago , 4 votes
A

Answered

Hide Date on Articles

Posted by Anja Arnhold, over 1 year ago , Last Reply by Antony Pain about 1 year ago
C

AGAIN! POOR customer service by freshdesk

Posted by CS Administrator, over 1 year ago , 1 vote
P

Recover Lost data created in Free trial period

Posted by Prenit Wankhede, over 1 year ago , 1 vote
A

how to set a custom view as my default view

Posted by Anoop Alumkara, over 1 year ago , 1 vote

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Voices of Support - Let's talk Customer Support!

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