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Voices of Support - Let's talk Customer Support!

Need guidance in setting up your Support/Customer Success teams? Want help in choosing the right metrics and tools to track your team's performance? Join thousands of support experts and discuss anything & everything related to Customer Support

Showcase your email followup template here!

Posted by Aravind Sundararajan, over 1 year ago
How do you measure the quality of your Support team?

Posted by Aravind Sundararajan, over 1 year ago , 1 vote
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SSO for Contacts

Posted by Silver Fang, 3 months ago , Last Reply by Charlie Ruddy 4 days ago , 2 votes
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Emails sent from Freshdesk server go on the SPAM Folder

Posted by Nicola Primieri, 6 months ago , Last Reply by Anthony 3 months ago , 1 vote
D

Change URL

Posted by Declan Keville, 6 months ago , 1 vote
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Answered

Hide Date on Articles

Posted by Anja Arnhold, 9 months ago , Last Reply by Antony Pain 6 months ago
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AGAIN! POOR customer service by freshdesk

Posted by CS Administrator, 8 months ago
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Recover Lost data created in Free trial period

Posted by Prenit Wankhede, 9 months ago
A

how to set a custom view as my default view

Posted by Anoop Alumkara, 12 months ago
B

Celebrate Customer Support That DOESN'T RESPOND to Tickets

Posted by Bbyers, about 1 year ago
Customer Service week is here - Let's celebrate!

Posted by Aravind Sundararajan, over 1 year ago , Last Reply by Mark over 1 year ago

Voices of Support - Let's talk Customer Support!

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