Solutions & Forums (Self-Service) : Freshdesk

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Solutions & Forums (Self-Service)

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Reporting: Detailed Solutions (Knowledge Base) Reporting is CRITIAL

Posted by Rusty.wilson, about 5 years ago , Last Reply by jamesyash 19 days ago , 72 votes
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Mobile-friendly Solutions view for embedding in an iOS or Android app

Posted by Projects, about 2 years ago , Last Reply by Kacie Goodman 29 days ago
K

How does dedicated hosting work?

Posted by Kai Waters, about 1 month ago
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Solutions to appear in multiple folders

Posted by Priceja, about 6 years ago , Last Reply by Dana Pero about 1 month ago , 73 votes
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Internal Knowledgebase

Posted by David Sugg, 5 months ago , Last Reply by Ashwin K N 2 months ago
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automatically generated related articles list

Posted by Daniel, 3 months ago , Last Reply by Ashwin K N 2 months ago
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Structured Data / Schemas on solution article pages

Posted by Marc, 2 months ago
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Buttons in articles

Posted by Merel Brok, 3 months ago , Last Reply by Merel Brok 2 months ago , 1 vote
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Implemented

Private Solutions for Customers

Posted by Terry McManus, over 5 years ago , Last Reply by Sajesh Krishnadas 3 months ago , 13 votes
Implemented

Auto Template of a Solutions Article

Posted by Galina R, almost 5 years ago , Last Reply by Sajesh Krishnadas 3 months ago , 13 votes
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Solution Sort Order

Posted by Priceja, about 6 years ago , Last Reply by Ed O'Connor-Giles 3 months ago , 6 votes
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Backup of data due to GDPR an local law

Posted by Chris, 3 months ago , 1 vote
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Article Feedback Email Restrictions

Posted by Oksana Aloshyna, 3 months ago
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use Solutions portail (and only this one)

Posted by Laurent MARTY, 4 months ago , Last Reply by Laurent MARTY 3 months ago
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How to change article_list snippet

Posted by Sabrina, 3 months ago , Last Reply by Help Desk Theme 3 months ago

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Solutions & Forums (Self-Service)

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