Solutions & Forums (Self-Service) : Freshdesk

Discussions Ideas

Solutions & Forums (Self-Service)

Have ideas to improve the Knowledge Base or the Community Forums in Freshdesk? Share them here.

A

A feature won't show up that i want as "Reload Review"

Posted by ArslanAsh, 6 months ago
R

Sub Folder

Posted by Rohina Anwar, over 7 years ago , Last Reply by Pedro Preto 6 months ago , 56 votes
j

Convert Tickets to Forum Items

Posted by judas, 7 months ago , 1 vote
J

Freshdesk as a website teams

Posted by Jackson Anna, 11 months ago , Last Reply by microphoneglobe 7 months ago
C

Implemented

Export all solutions (knowledge base)?

Posted by Chris, almost 6 years ago , Last Reply by Somnath Thakur 7 months ago , 32 votes
K

Implemented

Convert Tickets to Forum Items

Posted by Kelly Meehan, about 6 years ago , Last Reply by Elizabeth Dahl 7 months ago , 5 votes
V

Notify (selected) agents and/or customers for new solution articles

Posted by Ville, almost 9 years ago , Last Reply by Aurélien BRELLE 8 months ago , 55 votes
P

Overview of which forums a user is following

Posted by Preben Lisby, LIFA AS, 8 months ago
P

Solutions to appear in multiple folders

Posted by Priceja, almost 7 years ago , Last Reply by Isaac Miqueas Gutiérrez Valdivia 8 months ago , 77 votes
Support User Defined "Status" values in the "Ideas" forum

Posted by Len Smith, over 2 years ago , Last Reply by Jennifer Neher 8 months ago , 4 votes
M

Buttons in articles

Posted by Merel Brok, about 1 year ago , Last Reply by Muhammad Usman 9 months ago , 1 vote
R

Ability to export Knowledge Base (Solutions) Documents as a PDF

Posted by Ryan Lavery, over 8 years ago , Last Reply by Henrik A. Schultz 9 months ago , 41 votes
D

Internal Knowledgebase

Posted by David Sugg, about 1 year ago , Last Reply by David Sugg 9 months ago , 1 vote
D

Knowledge Base Image Issues

Posted by Debora Xavier, 9 months ago , Last Reply by Gerko Wijnsma 9 months ago
P

Printing Solutions

Posted by Peter Petrelli, over 7 years ago , Last Reply by Wearable World 10 months ago , 4 votes

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Solutions & Forums (Self-Service)

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