Solutions & Forums (Self-Service) : Freshdesk

Discussions Ideas

Solutions & Forums (Self-Service)

Have ideas to improve the Knowledge Base or the Community Forums in Freshdesk? Share them here.

A

A feature won't show up that i want as "Reload Review"

Posted by ArslanAsh, 4 months ago
R

Sub Folder

Posted by Rohina Anwar, about 7 years ago , Last Reply by Pedro Preto 4 months ago , 54 votes
j

Convert Tickets to Forum Items

Posted by judas, 4 months ago , 1 vote
J

Freshdesk as a website teams

Posted by Jackson Anna, 8 months ago , Last Reply by microphoneglobe 4 months ago
C

Implemented

Export all solutions (knowledge base)?

Posted by Chris, over 5 years ago , Last Reply by Somnath Thakur 4 months ago , 32 votes
K

Implemented

Convert Tickets to Forum Items

Posted by Kelly Meehan, almost 6 years ago , Last Reply by Elizabeth Dahl 5 months ago , 5 votes
V

Notify (selected) agents and/or customers for new solution articles

Posted by Ville, over 8 years ago , Last Reply by Aurélien BRELLE 5 months ago , 54 votes
P

Overview of which forums a user is following

Posted by Preben Lisby, LIFA AS, 5 months ago
P

Solutions to appear in multiple folders

Posted by Priceja, over 6 years ago , Last Reply by Isaac Miqueas Gutiérrez Valdivia 5 months ago , 76 votes
Support User Defined "Status" values in the "Ideas" forum

Posted by Len Smith, over 2 years ago , Last Reply by Jennifer Neher 6 months ago , 3 votes
M

Buttons in articles

Posted by Merel Brok, 10 months ago , Last Reply by Muhammad Usman 6 months ago , 1 vote
R

Ability to export Knowledge Base (Solutions) Documents as a PDF

Posted by Ryan Lavery, over 8 years ago , Last Reply by Henrik A. Schultz 6 months ago , 39 votes
D

Internal Knowledgebase

Posted by David Sugg, about 1 year ago , Last Reply by David Sugg 7 months ago , 1 vote
D

Knowledge Base Image Issues

Posted by Debora Xavier, 7 months ago , Last Reply by Gerko Wijnsma 7 months ago
P

Printing Solutions

Posted by Peter Petrelli, about 7 years ago , Last Reply by Wearable World 7 months ago , 4 votes

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Solutions & Forums (Self-Service)

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