Solutions & Forums (Self-Service) : Freshdesk

Discussions Ideas

Solutions & Forums (Self-Service)

Have ideas to improve the Knowledge Base or the Community Forums in Freshdesk? Share them here.

A

A feature won't show up that i want as "Reload Review"

Posted by ArslanAsh, about 1 month ago
R

Sub Folder

Posted by Rohina Anwar, almost 7 years ago , Last Reply by Pedro Preto about 1 month ago , 52 votes
j

Convert Tickets to Forum Items

Posted by judas, about 1 month ago , 1 vote
J

Freshdesk as a website teams

Posted by Jackson Anna, 6 months ago , Last Reply by microphoneglobe about 1 month ago
C

Implemented

Export all solutions (knowledge base)?

Posted by Chris, over 5 years ago , Last Reply by Somnath Thakur about 1 month ago , 32 votes
K

Implemented

Convert Tickets to Forum Items

Posted by Kelly Meehan, over 5 years ago , Last Reply by Elizabeth Dahl 2 months ago , 5 votes
V

Notify (selected) agents and/or customers for new solution articles

Posted by Ville, over 8 years ago , Last Reply by Aurélien BRELLE 3 months ago , 53 votes
P

Overview of which forums a user is following

Posted by Preben Lisby, LIFA AS, 3 months ago
P

Solutions to appear in multiple folders

Posted by Priceja, over 6 years ago , Last Reply by Isaac Miqueas Gutiérrez Valdivia 3 months ago , 76 votes
Support User Defined "Status" values in the "Ideas" forum

Posted by Len Smith, about 2 years ago , Last Reply by Jennifer Neher 3 months ago , 3 votes
M

Buttons in articles

Posted by Merel Brok, 8 months ago , Last Reply by Muhammad Usman 4 months ago , 1 vote
R

Ability to export Knowledge Base (Solutions) Documents as a PDF

Posted by Ryan Lavery, about 8 years ago , Last Reply by Henrik A. Schultz 4 months ago , 38 votes
D

Internal Knowledgebase

Posted by David Sugg, 10 months ago , Last Reply by David Sugg 4 months ago , 1 vote
D

Knowledge Base Image Issues

Posted by Debora Xavier, 5 months ago , Last Reply by Gerko Wijnsma 4 months ago
P

Printing Solutions

Posted by Peter Petrelli, almost 7 years ago , Last Reply by Wearable World 5 months ago , 4 votes

« Previous
1
2
3
4
5
6
7
…
19
20
Next »

Solutions & Forums (Self-Service)

Sign up for Freshdesk today