Implemented
Add a custom ticket "date" field
Also, to explain further: This would allow the date to stay with the date it was set to, which should be the "today" parameter and will not change the next day. It should only read the current date/time and then populate the field, the date shouldn't change after the custom date field has been entered.
Aravind Sundararajan
said
almost 3 years ago
Hi,
We've recently released the ability to setup reminders on the To-Do items added to a ticket. This is available on the MINT interface for accounts subscribed to Blossom plan and above.
Follow this thread to know more about the feature : https://support.freshdesk.com/support/discussions/topics/319239
Note : Although this thread talks about the usage of the date field values in automations, the TO-DO reminder can still serve the purpose , albeit with the need for a manual reminder setup.
Cheers!
I would like to see the ability to also be able to manually type in the date instead of replying on the date picker directly. Currently, clicking in the field you only get the date picker, not the ability to enter a date manually.
Alexandre Gomes
It would be awesome to have a custom ticket "date" field with a simple "one-click" way to choose a date (from a calendar). I intend to use this feature in a "deadline" type field.
Thanxs
50 people like this idea