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Did you ever get it to work?
I have been looking for away to import all the ticket from our old custom made system to Freshdesk, but I haven't been able to automate this.
If you go it to work, I would appreciate if you could post it here how you did it.
Blake Robertson provides some working code at the bottom of this support ticket: https://support.freshdesk.com/support/discussions/topics/775
You can find some sample repos here : https://github.com/freshdesk/fresh-samples/tree/master/PHP
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