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1. Can I change this text and if so where?
Your Ticket #27 – Test1 – has been closed.
We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.
ecnordic Support Team
2. Can I turn off so my customers do not get this incredibly annoying emails every time we set it as closed?
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