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This is a list of features that have been added to Freshdesk since the GA release. We will update this list as new features get added. You can check back here to see what's new.
23 July 2011 - We are glad to announce another Update with new features in Freshdesk.
8 August 2011 - This update of Freshdesk includes these new features
27 August 2011 - New Features in this update.
3 October 2011 - New Features and fixes in this update.
21 October 2011 - New features and fixes in this update.
4 November 2011 - New features and fixes in this update.
Update - 22 February 2014
In this update, we are happy to push out certain major changes in the forums section as part of our Forums Revamp project.
1. Question-Answer forum -
2. Problem forum -
3. Filters for Answered, Unanswered, Solved, and Unsolved topics for both agent and customer.
4. UI changes in the article list.
To stay updated about the weekly releases and updates in Freshdesk, please follow https://support.freshdesk.com/discussions/forums/290531
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