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We would find it very helpful to have a kanban style interface where the lanes are either ticket status or priority to help organise a high volume of tickets.
Drag & Drop between lanes would be awesome. Thanks!
This would be a dream come true. 1+
Also would really enjoy this feature being added.
+1. Currently we are using Jira Integration just to get this functionality. However this requires the client to have logins to both systems and constantly jump between the 2.
Would be great to have a different view right inside freshdesk. Like above we are using JIRA but that still requires a lot of manual manipulation and trying to keep track of both.
+1 - This would be a great feature.
amazing feature to have. We really need it!!!!! :)
+1 This has been directly requested by one of my users
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