I'd love to be able to include our logo in the canned replies.
Hello,
We're not able to do this either. Has anyone developed a good work-around?
Thanks!
Hello,
You can insert images/logos in the email templates using the Insert image option.
Cheers!
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Millie Slater
Has this been solved yet? Looks like there's a few Freshdesk users wanting this. We certainly do.
4 people like this idea