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I'm new to Freshdesk, and I am trying to export all my tickets to a report. I am viewing all my tickets - have even tried selecting all tickets - but the export only shows two or three tickets.
Why? Is this because it only export a certain type of tickets, and if so is there a way to export all tickets?
For folks struggling with the manual Ticket export options in Freshdesk, you might want to try Flatly which not only auto-exports all past, present and future Tickets, it also offers combo objects like:
, Tickets+SatisfactionRatings, Tickets+TimeEntries
You can maintain filters in your Sheets or other flat files.
Flatly auto-exports all Freshdesk data objects to Google Sheets, XLSX or CSV files in Google Drive, OneDrive, OneDrive for Business, Dropbox and Box.
Disclosure: I work at Flatly.
Similar issue here:
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