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Would it be possible to get an automatic ticket raised? E.g. every 4 weeks or on the 17th of each month?
This would be a really great feature!
Freshdesk marketplace has more than 300+ apps written based on our SDK documentation. These apps help you to create personal workflows, completing the actual behaviour of Freshdesk. Using Scheduled Events, you would be able to create a schedule using a server less app and create recurring tickets in your helpdesk.
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