Is there any more information on this? Freshdesk does not work with Office 365 as far as I can tell. It would be nice if tasks, tickets, and contacts in Freshdesk could be reflected on the office 365 calendar and task list.
Is this currently possible? Is it in the works?
1 person likes this
Denis - Tehnoline
over 1 year ago
Any info about Office365 integration (Calendar, Task, Contacts) ??
9 months ago
Hi. Is there integration with Microsoft Planner with Freshdesk?
8 months ago
We at SyncPenguin have recently added support of Freshworks. SyncPenguin is a platform for customizable two-way and one-way synchronizations between business tools. We only have Freshsales connectors published at this moment, but Freshdesk ones are under development. Those will include contacts, tasks, meetings, etc. sync all in one place. We plan to finish development in a week or two.
If you are interested please fill out this form: https://dashboard.syncpenguin.com/request-help and specify what type of sync you would like to see. This will encourage us to prioritize Freshdesk sync and help us determine the best possible field mappings.
3 months ago
We are happy to explore the possibilities of the feature (calendar, planner, contacts) being picked up. Kindly note that new enhancements are taken up based on the feasibility and implemented based on the number of asks.