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Hi has anyone successfully connected PowerBI to the API, I have got the APIs, and my Key but whatever I seem to try doesn't work. I only want a full list of all tickets so no filters etc.
Thanks in advance
I looked at the API documentation and it looks simular to the FreshDesk API
So it should be possible.
PS : Power BI connection is still running on my side.
I looked at the Freshchat API documentation and it looks very simular to the FreshDesk API
So it should be possible to do this in PBI
PS : Power BI is still running fine on my side.
Patrick Taels, Could you please show me the steps for integrating your example?
Why does the API address only export 30 tickets?Ex: https://mycompany.freshdesk.com/api/v2/tickets
This is the standard output for a API request to FreshDesk.
To overcome this you need to apply some more advanced Power BI logic.
That is why I can load more ticket data in PBI.
Send me a post message on my blog so I can get in touch with you.
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