I also emailed Freshdesk about this feature, but i would also like the dark theme for the standard use of freshservice. Just like you have with youtube dark theme, its great and my eyes would very much appreciate it.
over 1 year ago
Freshdesk doesn't have a dark mode as a default setting but if you're on Chrome, you can add this extension to the browser and it seems good.
7 months ago
Dark mode in FD would be very welcome - I use this across office now and the FD page is open all the time on my 2nd screen - would looove this to also be dark and help save my eyes. You can still add a few fresh minty green bits. The extention above hides too much detail for me but does indeed make it all very dark. Come on FD - the new way is the dark way.
6 months ago
Dark Mode on the Admin Portal would be a serious eye saver since we stare at the admin portal all day. Please create a Dark Mode option.
Please add a native dark mode. Relying on some third-party chrome extension isn't a valid solution as it doesn't work in other browsers (firefox, edge, etc) and there will always be problems because they don't know exactly what elements to change. Usually these chrome extensions just rely on changing white things to dark and changing black text to white
3 months ago
PLEASE add this. It's very straining to stare at a white screen all day.
Are Freshdesk considering this yet? The world loves dark mode, everything is in dark mode, even the earth goes dark mode once a day. The add-ins for Firefox do not cut it. It is a huge help on the eye.