Add/Remove/View tags in Mobile App
Shankar Ganesh
Hi Chris,
Support for tags is coming soon in the Android app, and a little later in the iOS app :)
Shankar
Shankar Ganesh
Hi Chris, we've added support for tags in version 3.6 of the Android app.
Coming soon to the iOS app :)
Shankar Ganesh
Sorry about that Adam! We're working on a revamp of the app and tags are planned to be rolled along with that version.
2 years later and we still don't have proper tags in the mobile app... It's a real shame :/
Aravind Sundararajan
Hello,
We're working on the app redesign and the version will be in sync with the MINT interface of Freshdesk. It has a lot more to offer and definitely includes the ability to add tags to ticket. We're planning to get the BETA version ready by end of May,2018. Please drop in a note here if you're interested to subscribe for the BETA!
Cheers!
I'd love to test the BETA of the mobile app, glad to hear about the new development!
Count be in the Beta. I love Betas
Aravind Sundararajan
@Chris @Keven: Can you please help us with some information about your phones, primarily the OS - Android or iOS? The beta build is ready and we'd like to send it over to you for some feedback :)
Cheers!
Taz Q-W
Yes, please. Android =)
Taz Q-W
Android 6.0.1 Sony E5823.
Cheers.
Aravind Sundararajan
Thanks for opting in, @Taz. We'll send over the invite soon.
@Keven: Hope you're liking the experience so far!
Cheers!
Chris Adams
I require myself and my team to add tags to each ticket for ongoing analytics. Tags are actually one of my top 5 favorite features of Freshdesk.
I would love to have the option to view and edit those tags in the mobile app, even if I had to click the edit button and have another field on that screen.
Thanks!
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