+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
Login through login/sso is rejected if the "name" value contains accents. It may also be the case with the "email" value, but I have not tested it.
Calculation of the hash is done using the original value.
If we remove the accent, i.e. replace the e-acute by a plain e, it works flawlessly.
Is there something we are doing wrong?
Sorry about the delay in getting back to your query. Freshdesk supports only UTF-8 format for the contact name and email address which is the reason why your input query was rejected. Hope this helps.
Start your 21-day free trial. No credit card required. No strings attached.
Copyright © Freshworks Inc. All Rights Reserved.