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It's shocking this hasn't been implemented for this type of service considering the gathering of (private) information is generally high for customer service.
I agree, this is an important feature that should be added to Freshdesk
Do you have two-factor authentication enabled now?
I agree, this one of the things that they should implement immediately.
Does Freshdesk have a plan for implementing this?
Not a dealbreaker on this side but it'd certainly be a welcome addition.
Not having this feature is basically just irresponsible at this point. 2FA is basic required security at this point. FreshDesk please prioritize this request.
yes , it's very important and a basic requirement, even only an email 2FA. All of my customers in on the cloud some one can steel them.
please bump. Very important!
Freshdesk is one of the last web apps we use which is not enabled for 2FA. We will eventually get rid of all such security weaknesses in the mid term.
Please look into addiing this functionality ASAP. In this day & age offering 2FA integration should be default setting anyway!
this is a requirement from our security department also. need this ASAP...
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