for our company it is absolutely necessary to send outbound emails to multiple recipients and distribution lists (with multiple recipients inside)
we send training documents to our callcenter agents and need a reply from them to make sure they read and understood these documents. But we only need one ticket for all of them. we normally don't need to reply on answers.
Is there a way to easily send out emails to multiple recipients, like there is for the cc/bcc option? You offer the option to send the same email by clicking the field 'send another' but I find this less time efficient than the option to add multiple addresses like you can in the cc/bcc fields.
Annefloor ter Weer
4 months ago
Is it possible to send an outbound email to multiple recipients like it is in the cc/bcc fields? The option of sending the same email by clicking 'send another' and having to go through the same process again is less time efficient.