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Hi! I'm looking to integrate the API of freshdesk into a custom project. Now I have to import over 100k contacts into the desk, taking a look at the limit it will be slow and painful if it is done one by one. As far as I have seen the 'https://domain.freshdesk.com/api/v2/contacts' resource takes only one contact. Is there any way to import multiple contacts in 1 call? I had rather send them in packages of 500 or 1k.
Thanks for your post! We don't have an api for bulk upload yet, you can use the CSV upload option for now - https://support.freshdesk.com/support/solutions/articles/196491-importing-and-exporting-customer-data. We will look to add the bulk upload api soon.
I can't help but notice that it has been two years. Any updates here? I don't see any sign of bulk import functionality via the API which is a real shame.
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