#BETA: Smart Date & Time Detection - Google Calendar
started a topic
over 3 years ago
We have a good little enhancement coming up w.r.t Google Calendar integration. If you've been using Gmail, you'd have noticed how smartly it detects the mention of time and prompts you to add the event to your G calendar.
Support tickets can sometimes lead to scheduled calls with the user and we thought it would be cool for the agent to add the call event to his G calendar in a single click.
This works only if the agent profile is in English and on the MINT interface. Please drop a note here if you'd like to enrol for the BETA.