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Happy to introduce a new forum "Get to know Freshdesk - From a Support engineer's diary". This forum is aimed at sharing the recent trends noticed by our Support team.
Link to the forum -> https://support.freshdesk.com/support/discussions/forums/291083
Link to the first topic on the forum -> https://support.freshdesk.com/support/discussions/topics/321541
Start subscribing to the forum and you'll get to uncover more about Freshdesk, every week! Hit the "Follow" button to stay on top of the updates on this forum.
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