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We were big fans and users of the Xero integration with Freshdesk - has enabled us to streamline billing and invoicing. However with the recent upgrade to Mint - the Xero integration is no longer :(
Can someone point me in the right direction of the new Xero app (for Mint) please? I can't find it anywhere! (or has it been pulled for not working?) Thanks.
@Graham - its under the Apps section just search for Xero and you find (its is called "Xero for Mint" so you'll know you've got the right one
@Aravind - having some challenges with the integration:
1) Deleting Invoices - How do you remove an invoice created in error ? In the past you'd delete in Xero and Freshdesk would recognise that the invoice no longer exists and its would be removed.
2) How do you set the description field - I've tried like @Troy Cowin with no success either
3) There's no support available at all on this support site - when will there be resources we can look up to help resolve how to use the new app.
It definitely isn't in the Apps section for us. I've searched for 'Xero' and 'Xero for Mint' but there are no results. Please see attached screenshot.
Hi Graham - you're right its gone. This is my apps area in Freshdesk (Mint version). not sure what's happening.
@aravind - canyou respond to this and advise - as per my earlier post I am having issues and the fact that its no longer available to install is concerning.
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