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So I got it working already but it also shows all the tickets that are either marked as spam or deleted. I am using the following query in a PHP script:
What would I need to add to NOT show tickets marked as spam or that are deleted?
Any help is appreciated!
So I have discovered that only the "total" value was incorrect that Freshdesk was giving me back with the above string. So I have now used the count function in PHP to get the right results.
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