How do you creation complex or highly-formatted Articles??
started a topic
over 1 year ago
I tried pasting a document I created using Word and it gave the Articles HTML editor fits. I am not surprised because Word carries with it all manner of non-standard HTML tags. I had the same issue with another Service Desk solution.
My question to this august body is regarding your preference for authoring content that may be lengthy, complex or maybe highly formatted:
Do you bite the bullet and simply author the content using the Article's HTML editor,
Do you rely on a generic WYSIWYG HTML editor such as Komposer and then past the content into FreshDesk, or