We are trying to add a second portal to our freshdesk account. However, we are not sure how to configure the SSL certificate for it at this time. When I select the Security settings in Freshdesk, it only allows us to change it for the first portal, not the second one we created. Any thoughts?
If you're on the Estate plan, you'd be able to set up a SSL certificate, free for a year for a portal. For the second portal, you might have to request for a SSL certificate purchase that would cost you $180/portal/year. You can initiate the request from the Admin -> Security section.