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Iphone + Freshdesk App 5.1.0
With the current app, you can view the profile of contacts.
But you don't have the possibility to :
- click on email and open the iphone email client
- longclick on email and copy the email address to phone clipboard
- click on work or mobile phone number and call the phone number from iphone
- longclick on work and phone number fields and copy them to clipboard.
Seems very useful functions and easy to implement. Please do so !
Recently, we've rolled out a few updates to the app. Now, you can long-press the email ID & phone number in the contacts page to copy it to your clipboard.
You can also can place calls directly from the Freshdesk app, either
• via the phone dialer, if Freshcaller isn't enabled on your account, or
• via Freshcaller if it’s enabled on their account and installed on your device.
Hope this helps,
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