We have a whole series of articles in a folder. Now I want to create a duplicate of those articles, and move the duplicates to another folder.
The reason for this, as there are small changes between the original and second folder which need to made. And it's much easier to edit based on existing articles, rather than needing write the articles from nothing.
Is there any way to achieve this? I don't see a way to select multiple articles and duplicate them?
We would use this feature for the following reasons:
1) Create template formatted pages for our articles that could then just be duplicated and edited so all our articles look the same
2) Have documents that would work as blank forms for us to complete with a client and then save to their personal solution category
6 months ago
Totally agreed, the only way to easily to do this is to go into the HTML editor of your article - Select All, Copy & Paste. Not very efficient.
We personally use a lot the HTML editor a lot in order to use Bootstrap and HTML elements in all of our articles so lack of a copy button is a royal pain. I've had to make templates in notepad++ for small, medium and large articles that our content creators take as a starting point.
I don't think there's anything in FreshDesk to relive your issue Jacov but for sure there are others wanting this functionality too (y)
1 person likes this
19 days ago
We're all ears!
This is indeed a thoughtful suggestion. Happy to take it up as a feature request and we'll explore the feasibilities for the same.
Comments to this discussion are now closed!
Sign up for Freshdesk today
Start your 21-day free trial. No credit card required. No strings attached.