Support the Ability to Disable the Tags Field on a Tickets
Len Smith
started a topic
almost 2 years ago
Hi,
Since Tags in FreshDesk are unilateral, we do not use Tags on Tickets because it will become confusing. If there were separate Tags for tickets, we might, but there aren't. Therefore, please consider a way to allow an Administrator to hide the Tags field on the ticket fields.
Len Smith
Hi,
Since Tags in FreshDesk are unilateral, we do not use Tags on Tickets because it will become confusing. If there were separate Tags for tickets, we might, but there aren't. Therefore, please consider a way to allow an Administrator to hide the Tags field on the ticket fields.
7 people like this idea