Some thing's unfortunatly are not editable ( f.ex. Ticket tags/contact tags/ company tags) as far as i know. But it can do a lot in bulk!.
6 months ago
Have you tried using ticket automations for the same?
We can help you figure out how to set it up based on how you're selecting the tickets and the information you want to update. Could you please let us know what information you're trying to update for the 2000+ tickets? Are there any criteria for these tickets?