+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
It would be very convenient to be able to set default values for ticket fields when creating a new ticket.
For example, it would save our agents a lot of time if the Date field defaulted to today's date and the Agent field defaulted to the Agent creating the ticket.
Agreed, this would be a great feature.
Start your 21-day free trial. No credit card required. No strings attached.
Copyright © Freshworks Inc. All Rights Reserved.