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It is possible to change the Priority label name?
Or make the label became editable?
Please see the attachment.
Ditto - I'd rather use: Critical, Urgent, Important, Routine.
That's a completely understandable ask and we have this one already added to the list of requests. We would make to sure to make some noise when this is available.
Hi. This is an enhancement we are crying out for. To be able to tailor priority to your own Support setting is a must have. Many thanks, Stephen
Agreed, we were just talking about this in our department meeting and thought for sure there would be a way to change the names......
Please make this a reality FreshDesk!
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