Looking to hear from users who have successfully migrated from Zendesk to Fresdesk. I am going to try it on a test account, but my only current concern is that users or other agents are going to be spammed with notifications and emails when I move our old Zendesk account to the active Freshdesk production environment. Any insights on this process and ways to minimize disruption to a production environment would be appreciated.
Brian Z Harris, I'm not sure would it still help you or you've already have migrated, but anyway it can help to other users, so I'm gonna tell what helped me. I've tried dozens of different software and online services, but this one ( https://help-desk-migration.com/zendesk-to-freshdesk-migration/ ), have the only working solution, that's why I can highly recommend.
Hemanth Ramya N
23 days ago
Apologies for the delay in getting back. Ideally, you shouldn't face any discrepancies while migrating from Zendesk to Freshdesk. If you do, feel free to drop an email to firstname.lastname@example.org and we would be happy to help!
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