+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
I would like the agents to fill in some info when closing the tickets, and to be able to issue a report of all of the answers to that field for a specific time frame.
This is an internal field and the customer should not be seeing it.
Any ideas of how to do that?
Start your 21-day free trial. No credit card required. No strings attached.
Copyright © Freshworks Inc. All Rights Reserved.