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Most of our customers like getting the Ticket Created notification emails, but some do not.
Is there a way for Customers / Requestors to opt - out of receiving these emails?
Right now it appears to be an all-or-nothing global setting.
Thanks,
-A
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Andy Berry
Most of our customers like getting the Ticket Created notification emails, but some do not.
Is there a way for Customers / Requestors to opt - out of receiving these emails?
Right now it appears to be an all-or-nothing global setting.
Thanks,
-A