Integration with 3rd party angular based SPA web application
started a topic
20 days ago
WE have our current Angular based SPA application which we would like to integrate within Freshdesk ticketing system. It would be like a IFRAME on ticket page which will render our application and agent who is working on ticket can use our application in IFRAME.
I installed Freshdesk CLI and tried to create sample freshdesk app and it did show up in ticket window, but now when I tried to create another app using "fdk create", it does not even go to next step.
1. can you direct me to correct documentation which will guide me step by step how I can integrate my SPA application in freshdesk using IFRAME apporach?
2. can you share some examples?
3. How can I direct freshdesk logged in agent to our SPA url within IFRAME, where our application will authorize freshdesk logged in agent to view our app?