Freddy Skills - Does It Works in Portuguese (BR) Language?
started a topic
7 months ago
Hello, a very simple straight forward question:
Is Freddy Skills capable to work with words in Portuguese (BR)?
Freddy skills are features in Freshdesk powered by machine learning that work across the ticket lifecycle providing smart assistance to agent productivity by preventing reopen of tickets that have a reply from customers thanking them for their service, suggesting solution articles that can be used in ticket replies and predicting fields for tickets.