Is there a way to disable CAPTCHA for agent logins?
started a topic
10 months ago
Every time we have an agent log in, they're prompted with quite an extensive CAPTCHA. That is, it asks for selection of items around 5-7 times before confirming that agent is not a robot. It does this every time they log in, regardless of whether they're using a PC or mobile.
How do we shut this off? I understand that it's for security reasons but it's starting to become quite frustrating having to do so many of these every single time we're working on tickets.