Dashboards to Scroll on an internal messages screen
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Jag Hayer
Hi we are looking to apply a scrolling dashboard of Freshdesk Statistics.
The intention is to have the same “Dashboard” on different tabs, each showing different Groups, as per attached
We have software that will auto refresh the tabs every 5 mins as an example, however the problem we have, is that unless each tab is on a different log in, the auto refresh takes each group to the last selected.
For example, after a refresh, the above 3 tabs would all be as the last saved group (image 3 of attached)
How do we allow this dashboard to be refreshed in multiple instances, using the same log in?
Suprabha Somanathan
Yes, Jag.
The dashboard upon refreshing would prompt the most recently accessed group each time.
This sure is an interesting ask and we think this could be established with a similar set up using the present feature in Analytics.
I am having this logged as a ticket for you and you should be hearing shortly from one of our support stars on how Analytics might help you achieve this,
Cheers!