+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
I have a very weird issue when using the "code view" on the current FreshDesk release.
This always worked until a few weeks ago.
It appears the code view editor is not longer working properly. I tried 2 (fresh) browsers and still getting stuck on this.
I am unable to insert custom html code reliably because the cursor is not properly position on the location where code should be added/changed/etc...See movie in attachment as illustration...
Looks like it was a temporary glitch on the code view option in the knowledge base editor. I am assuming it should have started working back then. Please drop a note if you still face the issue.
Start your 21-day free trial. No credit card required. No strings attached.
Copyright © Freshworks Inc. All Rights Reserved.