Export date range should default to the date range selected in the Ticket View
started a topic
5 months ago
It would save a lot of time if the date range in the Export function on the ticket view would match the Created time selected in the Ticket View. As it is right now, i have to set my date range twice, which is rather time consuming if my Created date in ticket view is 'anytime' or a specific date range. If I have selected a date range to view, I want to export that same date range. Of course, keep the option to change that export date range, but it should default to the Created date selected in ticket view. Currently, the export date range always defaults to 30 days.
We've now brought in this behavior where the date-range in the Export view defaults to the date-range applied in the List view. But this works only if the date-range selected in the list view is a custom date range, today, yesterday, last 7 days, or last 30 days. I see that you have selected 'Created : Any time' which is why the range in the export value does not match.
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