E-mails sent from Freshdesk are marked as SPAM in hotmail
started a topic
15 days ago
We use Freshdesk for our customer service. We have multiple g-suite (google) mail adresses which we use in Freshdesk. They are verified and we use our own gmail server. Also DKIM is configured and verified.
When we sent an e-mail from freshdesk to a hotmail acccount it is marked as spamm. When we sent directly from gmail they are delivered fine.