Would you rather keep your customers waiting or take a well-deserved break? : Freshdesk

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Would you rather keep your customers waiting or take a well-deserved break?

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started a topic 3 months ago

You have been transferred the power to decide!

said 3 months ago

Technically, If I was to take a well-deserved break, it would keep my customers waiting, right?

said 3 months ago

Take a well-deserved break. It is better for a client to have more rested and refreshed support agent