Trigger error while client try to add tickets : Freshdesk

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Trigger error while client try to add tickets

started a topic 4 months ago

Trigger error while client try to add tickets

Error screenshot attached herewith

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said 4 months ago

Same happens here

After filling in the form and sending on https://domain.freshdesk.com/support/tickets/new without loggin in, it redirects to:

https://domain.freshdesk.com/support/tickets with the error message "We're sorry. You have been restricted from accessing this helpdesk page. The ticket is not created...

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said 4 months ago

We are having the same problem? What is going on Freshdesk?