Trigger error while client try to add tickets : Freshdesk

Start a new topic

Trigger error while client try to add tickets

started a topic about 1 month ago

Trigger error while client try to add tickets

Error screenshot attached herewith

(395 KB)

said 28 days ago

Same happens here

After filling in the form and sending on https://domain.freshdesk.com/support/tickets/new without loggin in, it redirects to:

https://domain.freshdesk.com/support/tickets with the error message "We're sorry. You have been restricted from accessing this helpdesk page. The ticket is not created...

102 KB

said 10 days ago

We are having the same problem? What is going on Freshdesk?