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I would like to be able to add one or more fields on the company card where i can select an agent.
This way we could select an agent who is the account manager and support manager.
great idea, Iw ould go further - if agent is set as account manager all tickets from company always goes to that agent - override all other rules.
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Ward van Geel
I would like to be able to add one or more fields on the company card where i can select an agent.
This way we could select an agent who is the account manager and support manager.
1 person likes this idea