Is it possible to link the freshdesk ticket url automatically?
T
Tyler Hewstone
started a topic
2 months ago
When creating a ticket in Freshdesk, the resulting ticket in JIRA does not automatically populate the Freshdesk tickets URL. Is it possible for us to have the URL added automatically when the ticket is created?
Tyler Hewstone
When creating a ticket in Freshdesk, the resulting ticket in JIRA does not automatically populate the Freshdesk tickets URL. Is it possible for us to have the URL added automatically when the ticket is created?