You can change the Agent portal logo from
under Admin > Helpdesk > Agent portal - Edit branding. In case
you face any trouble doing the same, feel free to reach us via support@freshdesk.com and we would be happy to help.
"
Sorry if I am being stupid. But I cannot see Edit branding.
Jon
Hi,
I have changed most of the logos to our new one but cannot manage to change the one on the dashboard. Minor, but niggly!
Any suggestions please?
Thanks,
Jon.
Jon
Hi,
thank you for your reply.
You said
"
You can change the Agent portal logo from under Admin > Helpdesk > Agent portal - Edit branding. In case you face any trouble doing the same, feel free to reach us via support@freshdesk.com and we would be happy to help.
"
Sorry if I am being stupid. But I cannot see Edit branding.
Screen grab below.
Thanks,
Jon.