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403 Forbidden on Ticket Submission

Hi there,


My customers are getting a 403 Forbidden Message after submitting a ticket.


https://soflysim.freshdesk.com/support/home


I see other posts but that the only solution is to submit a topic. Please could this be looked at as soon as possible.


Many thanks


Calum

Answer

Hi Calum,


We have fixed the issue you have reported regarding ticket creation, please monitor the same. If you still face any discrepancies, please write to support@freshdesk.com and we would be happy to help!        


Thank you.

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